Reference

How Master Bet188 Protects Your Account Information

Your personal details and payment information are encrypted and kept secure on our servers.

Account verification data encryptedPayment details secured per transactionWithdrawal requests verified before processing
master bet188 How Master Bet188 Protects Your Account Information
GET IN TOUCH

Privacy Questions and Data Requests

Team online

Live Chat

Reach our support team weekdays 09:00–22:00 WIB via the chat widget in your account. Ask about your data, opt out of communications or request access to your stored information.

Email Support

Send a formal data request to [email protected] with your account email and ID. We respond within 5 business days with a copy of all personal data we hold on your account.

Account Settings

Update your privacy preferences directly in your account. Turn off promotional emails, review your stored payment methods and see your last login from any device in real time.

HOW WE OPERATE

Data Handling, Security and Your Account Control

Encryption Standard

All personal and payment data transmitted between your device and our servers uses SSL encryption.

Cookie and Tracking

We use cookies to keep you logged in, remember your game preferences and detect unusual login attempts.

Data Retention

We keep your account data for the lifetime of your profile.

Account Verification

During sign-up and withdrawal requests, we verify your name, email and phone via a one-time code.

Third-Party Access

We share your data only with payment processors (DANA, OVO, GoPay, QRIS partners) and anti-fraud services.

Request and Delete

Open a chat ticket or email [email protected] to request a copy of your data, update incorrect information or ask for…

Privacy Policy Questions

We collect your name, email, phone number, date of birth and identity document details during registration. When you deposit or withdraw, we also record your payment method—DANA, OVO, GoPay or QRIS account—and the amount and timestamp. We use this to verify your identity, prevent fraud and process payouts securely.

Once you close your account, we delete all personal identifiers within 30 days. We retain transaction records (deposits, withdrawals and game activity) for 5 years to comply with payment regulations and anti-money-laundering rules, then remove them permanently from our systems.

Yes. Email [email protected] with your account email and ask for a data export. We'll send you a copy of all information we hold—your profile, stored payment methods, login history and transaction records—within 5 business days in a readable format.

No. We never sell your personal data. We share your information only with our payment partners (DANA, OVO, GoPay, QRIS processors) to complete your deposit or withdrawal, and with anti-fraud services to protect your account. All third-party agreements are confidential.

Payment details are encrypted using SSL during transmission and stored only temporarily to complete your transaction. Full account numbers are not retained; we store only a token or last four digits for your record. Each deposit or withdrawal is verified through our secure gateway before funds are moved.

Contact live chat immediately or email [email protected] with your account email. We'll verify your identity and change your password, review your login history and transaction records, and check for unauthorized withdrawals. We investigate all security concerns within 24 hours.

Yes, we use cookies to keep you logged in, remember your settings and detect fraudulent login attempts. Some cookies are essential; others track how you use the lobby. You can disable non-essential cookies in your browser settings, but this may affect your login experience and security monitoring.